Guest Summary Report

Updated 3 months ago by Kory Lamme

Location: Reports > Audit > Guest Summary

Rundown of all tickets processed by SuperSalon for a given day and allows you to see modifications that were made by the staff to the tickets.

Data Filters

  • Select Stores: Select the store that will be be used for the report.
  • Day: Select the date to run the report for.
  • Generate Report: Click here to generate the report.

Metrics Tracked

  • Ticket ID: The ticket number
  • Client Name: The name of the customer on the ticket.
  • Time In: The time of day when the ticket was created.
  • Wait: The amount of time the client had to wait before being serviced.
  • Service Time: How long it took for the requested service to be performed.
  • Status: The status of the ticket reflecting if it is still open or if it has been completed.
  • Transactions: The code of the service that correlates to the legend below, gross and net revenue gained, along with the totals.
  • Code: As per the legend at the bottom of the report

Code

Description

A = Added at checkout

the item on this row was added to the ticket on the checkout screen

P = Preselected

the item on this row was added to the ticket at creation time

D = Preselected then deleted at checkout

the item on this row was added to the ticket at creation time and then removed from the ticket on the checkout screen

Report Calculations

  • Gross: The Gross amount (Before Discounts) of the item on the row
  • Net: The Net amount (After Discounts) of the item on the row


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