Editing Appointments

Updated 6 months ago by Kory Lamme

Users of SuperSalon can make changes to existing appointments as easily as they can with regular tickets. Access to this ability is governed by the Permissions feature.

Rescheduling an Appointment

  1. From the Appointment Book, click or tap on the appointment to be rescheduled.
  1. From the Appointment Options pop up, click or tap on either the "Reschedule" button in the third button row, or the "Reschedule Itinerary" button in the bottom button array.
  1. The Appointment Book will then reappear. Click or tap on the new time. For the client, under the requested employee.
  1. The appointment will appear at the time slot as slightly transparent. Click or tap on the "Done" button to lock it in.
  1. From the Appointment Options screen, make any other changes that are needed, or click/tap on the "Ok" button to complete the task.

Changing the Duration of an Appointment

  1. From the Appointment Book, click or tap on the appointment to be changed.
  1. Click or tap on the "Change Duration" button located in the center of the three button array under the "Edit service" heading.
  1. Using the arrows, configure the new amount of time the appointment should last.
  1. Click or tap on the "Ok" button.
  1. From the Appointment Options screen, make any other changes that are needed, or click/tap on the "Ok" button to complete the task.

Adding More Services to an Appointment

  1. From the Appointment Book, click or tap on the appointment to be changed.
  1. Click or tap on the "Add Service" button located in the bottom array.
  1. Select the Category of the service to be performed by clicking or tapping on its entry.
  1. Select the individual service by clicking or tapping on its entry in the next pop up. It is possible to select multiples.
  1. When all requested services have been selected, use the "Done" button located in the bottom right.
  1. Click or tap on the "Done" button located in the bottom array of the Appointment Book, if no other changes are to be made.

Creating a Recurring Appointment

  1. From the Appointment Book, click or tap on the appointment to be changed.
  1. Select the "Make Recurring" button located in the bottom array.
  1. In the "Make Recurring Itinerary" pop up, select the amount of weekly intervals, up to a maximum of 12, the appointment will be needed for that same time slot.
  1. Select the amount of times the recurring appointment will be repeated.
  1. Click or tap on the "Ok" button.
  1. If there are no conflicts, the "Save Recurring Itinerary" pop up will show the appointment to be successfully saved as recurring. In the event there are booking conflicts, the user has the option of double booking, or not booking for that particular week.
  1. Click or tap on the "Ok" button.
  1. If there are no other changes to be made to the appointment, click or tap on the "Ok" button to complete the task.


How did we do?


Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)