Exceptions

Updated 3 months ago by Kory Lamme

Location: Reports > Audit > Exceptions

Number of services performed by staff members while not clocked into a production position, as well as haircuts that go over or under a specific time frame as defined in the software settings of SuperSalon.

Data Filters

  • Select Stores: Select the store(s) that will be be used for the report.
  • Select Date: Select the date or range of dates to run the report for.
  • Generate Report: Click here to generate the report.

Metrics Tracked

  • Employee: The name of the employee
  • Non-Production Services: The number of services performed while not clocked into a production position.
  • Cuts Over X: The number of haircuts over X minutes. X is defined in the Software Settings in the Reports section.
  • Cuts Under X: The number of haircuts that lasted less than X minutes. X is defined in the Software Settings in the Reports section.
  • Average Cut Time: The average amount of time it takes to provide a Haircut service.

Report Calculations

Average Cut Time:


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