Salon Dashboard Report

Location: Reports > Sales > Salon Dashboard

Popular report presents sales and close out data in a very easy to read format. All nine sections of this report are set up for easy viewing and reference.

Use Cases by Role

• Salon Owner: This is a very popular report for salon owners due to its ergonomics and the presentation of several important metrics in an easy to read format.
• Salon Manager: This is also a favorite of salon managers who would like to keep tabs on several metrics at once during the course of the day.
• Salon Employee: Stylists and other frontline salon staff can reference this report to gauge their own performance during the course of a given timeframe.

Data Filters

• Select a Store: Clicking or tapping here will open the interface that allows the user to select the store(s) that will be be used for the report.
• Enter Date Range: Clicking or tapping into this field will generate a calendar interface for the user to select a single date, or a date range.
• Generate Report: Clicking or tapping on this button will generate the report based on the other filter criteria.

Metrics Tracked

Sales

• Service Revenue: The total dollar and percentage value of revenue generated by service sales.
• Product Revenue: This row shows the total dollar value and percentage value of retail product sales for the time of the report.
• Gift Certs Net: The net dollar revenue generated by gift certificate sales, along with their percentage compared to all sales.
• Gift Cards: The total dollar revenue generated by gift card sales, and the percentage of gift card sales to all sales.
• Sales Subtotal: The total dollar revenue generated by all sales prior to taxes.
• Sales Tax: The dollar amount of taxes collected by the salon.
• Sales Total: The total net sales revenue generated by this salon for the time of the report.
• Paid out: All revenue paid out of the register that was not part of the normal sales process will be tallied in this row.
• Tips Collected: The total dollar value of all tips collected by salon staff members.
• Tips Adjusted: Any monetary adjustments to tips will be shown in this row.
• Tips Owed: The total dollar value of any tips that are still owed out to staff members.

Closeout

• Cash to Deposit: The total amount of revenue in cash waiting to be deposited for the day, along with its percentage value.
• Check to Deposit: The total dollar value of all checks waiting to be deposited for the day, with their percentage values as well.
• Cash + Check: The total amount and percentage value of cash and checks.
• Gift Cert Redeemed: The total dollar amount of revenue generated by gift certificates being redeemed, along with their percentage values.
• Gift Card Redeemed: Gift card revenue is tallied in this row, along with its percentage value comparing it to the total.
• Cash + Check + Gift: All cash, check, and gift revenue tallied into a single row, along with its percentage value.
• Credit Cards: All credit card revenue that should be in the register is tallied here, along with its percentage value.
• Phone Auth: Any credit cards that required a phone call in order to be authorized will have its revenue and percentage values in this row.
• Debit Cards: All revenue from debit cards is shown in this row, along with the percentage it has compared to the whole.
• Other Tender: Any other form of currency be shown here in both its numeric and percentage value.
• Total Tenders Collected: The total amount of money from all payment methods collected during the time of the report.
• Opening Till +/-: This row shows the total amount of money that should be expected in the till above what has been established.
• Cash Over/Short: Any overages or shortages in the cash drawer will be shown as either a negative or positive value here.

Transactions

• Cash: The total amount of cash collected by the location, along with its percentage value of the whole.
• All Credit Cards: The total amount of credit card revenue collected during the time of the report.
• Total: The totals, amounts, and percentage value of all transactional revenue.

Statistics

• Total Guest Count: The total number of customers who patronize the salon in the time of the report.
• Ticket Average: The average amount of revenue generated by each ticket, compared to the total number of guests.
• PPH: Production Per Hour, the average amount of revenue generated per hour of operation.
• PPG: Product Per Guest: The average amount of revenue generated by each visiting client for product sales.
• Production Hours: The total amount of hours worked by the salon for sales purposes.
• Non-Production Hours: The total amount of hours worked by the salon that was not related to sales purposes.
• Total Hours: All reduction and nonproduction hours tabulated in a single row.
• Service Only: The total number and percentage value of tickets that had only services attached to them.
• Product Only: The total number and percentage value of sales tickets that had only retail products attached to them.
• Serv & Prod: The number and percentage value of sales tickets that had both services and products attached to them.
• Total: The total number of tickets processed by SuperSalon during the time of the report.
• Average waiting time w/ reqs: The average amount of time a client waited to be serviced when they requested a specific staff member.
• Average waiting time w/o reqs: The average time a salon customer waited to be serviced when they did not request a specific staff member.
• Waittime > 20 mins: The number of times a salon client waited more than 20 minutes to be serviced.
• Reqs with waittime > 20 mins: The number of instances a customer waited more than 20 minutes, and had requested a specific employee.
• Walkouts: The total number of times a salon client walked out prior to being serviced.
• Look & Walk: The total number of times a potential salon client came into the location and simply walked out.
• Refunds: The total number of refund tickets and their total dollar value.
• Redos: The total number of redo tickets processed along with their total dollar value.
• Voids: The total number of voided tickets along with the revenue lost during the void.

Guests Detail

• Type: The specific demographic for each type of customer.
• Qty: The total number of times the demographic visited the location during the time of the report.
• %Qty: The total percentage of this demographic compared to the entirety.
• Sales $: The total dollar value of revenue generated by this particular demographic.
• % Sales: The percentage of total sales represented by this demographic compared to the whole.
• T.A.: The average amount of revenue, per ticket, this demographic brought into the salon.
• Avg $/Min: The average amount of dollar revenue generated by this demographic per minute they are in the salon.

Employee Detail

• Name: The name of the salon staff member.
• Hours: The total number of hours worked by this staff member during the time of the report.
• Serv $: The total amount of revenue generated by this staff member for service sales.
• Srvc Comm $: The total dollar value of commission generated by service sales.
• Net PPH: The net amount of revenue generated per hour by this employee.
• Com PPH: The total amount of commission revenue generated by this staff member per hour.
• Cust #: The total number of clients serviced by this staff member during the time of the report.
• Req #: The total number of clients who specifically requested this employee for servicing.
• Req %: The total percentage of requests received by the staff member, compared to the whole.
• Prod $: The total dollar revenue generated by this staff member for retail product sales.
• PPG $: Product Per Guest, the amount of revenue generated per salon client for product sales.
• T.A. $: The total amount of revenue generated by this staff member, per ticket.

Service Detail

• Service: The name of the service sold during the time of the report.
• Qty: The number of instances in which the service was sold.
• Qty %: The percentage of all service sales that consist of this item.
• Avg Time: The average amount of time it took to complete the service.
• Sales $: The total dollar amount of revenue generated by this service.
• Net %: The total percentage of net service revenue generated by this one service.
• Free $: The total dollar value of instances where this service was performed for free.
• Disc $: The total dollar value of all discounts applied to the service during the time of the report.
• Disc%: The percentage of times this service was discounted.
• Store Totals: All store totals for each column are tabulated on the bottom of the section.

Top Brands

• Product: The product brand that was sold during the time of the report.
• Qty: The number of times the item was sold during the time of the report.
• Sales $: The total amount of revenue, in dollars, gained from sales of this product brand.
• Sales %: The percentage of total product sales that consisted of this item.
• Disc $: The total dollar value of all discounts applied to the sale of this retail product.
• Salon Totals: Totals for each column are tabulated at the bottom of the section.

Discounts Top 10

• Discounts: The name of the discount that was used during the time of the report.
• Qty: The number of instances in which the discount was applied to a sale.
• Tot $: The total dollar value of all revenue discounted by this individual discount.
• Tot %: The percentage of all applied discounts during the time of the report that consist of this unique discount.
• Store Totals: All totals for each column are tabulated at the bottom of the section.