Appointment Percentage

Updated 3 months ago by Kory Lamme

Location: Reports > Audit > Appointment Percentage

Specific details on appointments both by count and percentage.

Data Filters

  • Select Stores: Select the store that will be be used for the report.
  • Select Date: Select the date or range of dates to run the report for.
  • Generate Report: Click here to generate the report.

Metrics Tracked

  • Technician: The name of the staff member for whom the appointment was booked.
  • # Cancels: The number of appointments that were canceled.
  • % Cancels: The percentage of appointments that were canceled.
  • # No Show: The number of all appointments that were marked as No Show.
  • % No Show: The percentage of appointments that were marked as No Show.
  • # Appointments Booked: The total number of appointments booked.
  • % Booked: The percentage of appointments that have been booked.
  • # Pre-Books: The number of appointments a pre-booking status.
  • % Pre-Books: The percentage of all pre-books.
  • # Men: The number of appointments booked for Male customers.
  • % Men: The percentage of Male customers.
  • # Women: The number of appointments booked for Female customers.
  • % Women: The percentage Female customers.
  • Salon Total: The totals of all staff in the above areas

Report Calculations

  • % Cancels: #of Cancels divided by #Appointments Booked then multiplied by 100
  • % No Show: #of No Show divided by #Appointments Booked then multiplied by 100
  • % Booked: #of Booked divided by the Store Total for #Appointments Booked then multiplied by 100
  • % Pre-Book: #of Pre-Book divided by #Appointments Booked then multiplied by 100
  • % Men: #of Men divided by #Appointments Booked then multiplied by 100
  • % Women: #of Women divided by #Appointments Booked then multiplied by 100


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