SuperSalon Permissions Breakdown

Updated 3 months ago by Kory Lamme

SuperSalon's permission system allows you to customize the access level your staff has available to them, based on groups.

Appointments Permissions

  • Access Screen: Access to the Appointment book.
  • Book Appointments: The ability to book an appointment(s) for a customer.
  • Customer Information: The ability to add customer information to the data-base.
  • Delete Appointments: The ability to delete appointments that either cancel or do not show up.
  • Double Booking: The ability to double book an appointment for a stylist.
  • Edit Internal Notes: The ability to add or edit notes on a customer record.
  • New Ticket: The ability to create a new ticket for a customer.
  • Print Itinerary: Allows users to print off a customer Itinerary for multiple services with times and technician information.
  • Quick Sale: Allows users to check out a customer via the quick sale Button.
  • Reschedule Appointments: The ability to reschedule an appointment for a customer with a different time or date.
  • Service Appointments: The ability to send a customer to servicing in the appointment book.
  • Standing Appointments: The ability to set a reoccurring appointment for a customer with specific days and times.
  • View Internal Notes: The ability to look at the customer record and notes regarding the customer such as color formulas etc.

Checkout Permissions

  • New Ticket: The ability to allow or deny groups to create New Tickets.
  • Service Next: The ability to allow or deny the Service Next feature, which is used to automatically assign the next available stylist to the next available customer.
  • Quick Sale: The ability to allow or deny the use of Quick Sale in the salon. Disabling this feature will force all customers through the New Ticket process, which will create a larger customer data-base.
  • Look & Walk: The Look & Walk feature is a reporting tool designed to allow users to record any customers that have walked out. In the event a customer leaves, for any reason, the Look & Walk option should be selected from the Sales Tab.
  • Open Till: Open Till allows access to various options, such as Open Till, Paid In’s, Paid Out’s, and Drops.
  • More: More allows access to Price Check(used for Products) and Today’s Sales, as well as displaying the next available stylist to receive the next service.
  • Call Ahead: A call Ahead is used when creating a New Ticket. Generally reserved for customers calling in to schedule a service for the same day. Note: Call Ahead is a same day service. An Appointment can be the same day, or a future date.
  • Chemical Release: This form is to be used when any service with a Chemical is used. The form requires that the customer sign and fill out the card.
  • Blank Cards: The ability to Print Perm Cards or Color cards.
  • Redo Service: The ability to select Redo Service when creating a New Ticket.
  • Cancel: The ability to Void/Cancel a ticket.
  • PrePay: Prepay allows customers to pay for their service and product prior to being serviced.
  • Check-Out: Prevent certain groups from performing check outs.
  • Service: Allow groups access to move customers to Servicing.
  • Wait: Allow groups access to move customers to Waiting.
  • Save: Allow access to edit and save changes to customer tickets while in wait/serve.
  • Print Gift Receipt: Allow access to the Pring Gift Receipt after payment has been applied to the sale.

Manager Permissions

  • Card Terminal: This is where you can test or charge a credit or gift card. (Manager>Card Terminal)
  • Close Out: This allows users to perform the closeout function. (Manager>Close Out)
  • Customer Information: This allows users to view a customer sales and history data. (Manager>Customers)
  • Customer Information (private): This allows users to view the customers private data. Phone numbers and Address. (Manager>Customers)
  • Discount Overrides: Allows users to override certain discounts. (Manager>Discounts>Select a Discount>Requires Override)
  • Discounts: Allows users to add, edit or delete discounts. (Manager>Discounts)
  • Edit Previous Close Out: Allows users to fix or edit a closeout that has already occurred. (Manager>Close Out)
  • Employees: Allows users the ability to add, activate, disable or edit employee information. (Manager>Employees)
  • Employees (Private Info): Allows users to see an employee information such as hourly pay rates or commission plans. (Manager>Employees>Payroll & Commission Plans)
  • Employees (Schedule): Allows users to make, add or delete an employees work schedule. (Schedule Tab) (Manager>Employee>Employee Scheduler)
  • Lock Down: Allows users to override a system lock-down if uploads have not been completed in a specified number of days. (Setup>Software Settings>System>Security & Privacy>Enable Lock Down Interval)
  • Opening: Allows users to perform the opening till count to start the day. (Manager>Opening)
  • Packages: Allows users to set up Package sales. Package sales include services and products. (Manager>Packages)
  • Previous Sales: Allows users to see previous day sales information. (Manager>Search Sales)
  • Price Groups: Allows users to set up pricing groups for employees. (Manager>Price Group)
  • Product Brands: Allows users to add, delete or edit product brands such as Paul Mitchell, American Crew Etc. (Manager>Brands)
  • Product Categories: Allows users to add, delete or edit product categories such as Shampoo, Conditioner, Styling Aide Etc. (Manager>Products>Product Category)
  • Products: Allows users to add, delete or edit a specific product. (Manager>Products)
  • Re-Assign Commission: Allows users to re-assign who receives commission for a service performed after the ticket has been completed. (Manager>Search Sales>Select a Ticket>Employee Selected)
  • Redo Tickets: Allows users to redo a ticket after it has been completed. (Manager>Search Sales>Select a Ticket>Edit Ticket)
  • Resources: Allows users to set up a resource for the appointment book such as a certain chair or station versus employees. (Manager>Resources)
  • Search Sales: Allows users to view the current list of sales for the day also known as “Today’s Sales” in the Sales Tab. (Manager>Search Sales) (Sales>More>Today’s Sales)
  • Series Sales: Allows a number of services to be bundled for a certain price and sold upfront to a customer to redeem in the future. (Manager>Series Sales)
  • Services: Allows users to add, delete or edit a service. (Manager>Services)
  • Vendors: Allows users to add, delete or edit vendors. (Manager>Vendors)
  • Void Tickets: Allows users to void a ticket or transaction. (Manager>Search Sales>Select a Ticket>Void)

Messages Permissions

  • Access Screen: Governs whether the section can be seen, and by whom.
  • Require Reading Before Clockin: The ability to require that employee’s read messages prior to clocking in.
  • Drops: Allow users to perform Drops to the Mid-day and End-day entries when calculating the final counted total. Typically when this is done, cash is being removed from the register and moved to a safe.
  • Open Till: Allows users to open the register without a key to the cash drawer.
  • Pay Out to Vendor: Allows users to do a Paid out to a vendor or store for services or supplies. This is reflected in the closeout.
  • Pay Out to Employee: Allows users to do a Paid out to an employee for various reasons.

Reports Permissions

  • Annual Bonus: Lists out on a yearly basis employee information including production hours, sales and bonus amounts. (Reports>Payroll>Annual Bonus)
  • Appointment Audit: Will list out any appointments that were modified in a given time frame. (Reports>Audit>Appointment Audit)
  • Appointment Request by Type: Lists out appointments in a given time frame by type. (Reports>Audit>Appointment Request by Type)
  • Appointment Sources by Type: Lists out appointment in a given timeframe by source.(Reports>Audit>Appointment Sources by Type)
  • Audit Time Card: Allows users to audit or correct a timecard for an employee. (Reports>Payroll>Timecard)
  • Birthday Report: Will pull up a list of customer birthdays for a given month if the customer information has been recorded. (Reports>Customer>Birthdays in a month)
  • CC Transactions: Allows users to see the list of credit card transactions and their status. It will also list if there are any processing errors based on date range. (Reports>Audit>CC Transactions)
  • CC Weekly: Commission Edits: This will list out transactions that have had commissions edits from the original technician. (Reports>Audit>Commission Edits)
  • CSR: This tracks sales for receptionist sales (Reports>Sales>CSR)
  • Customer Clubs: This tracks customers set up on specific clubs. (Reports>Customer>Customer Clubs)
  • Customer Points: This tracks customer points for services received and if any have been redeemed. (Reports>Customer>Customer Points)
  • Daily Detail: This details a daily breakdown of services, production hours, non production hours and totals. (Reports>Sales>Daily Detail)
  • Daily Report: This gives a snapshot of the day with closeout totals, customer counts and hourly breakdowns. (Reports>Sales>Daily Report)
  • Deposit Report: This breaks down the payments by cash, Visa, MasterCard Etc. (Reports>Sales>Deposit Summary) this can be broken down per day by clicking on the specific date.
  • Discount List: This reports the current list of discounts. (Reports>Discounts>Discounts)
  • Discount Usage: This breaks down the discount usage by date. (Reports>Discounts>Discount usage)
  • Drops: This lists out dates, amounts dropped and who did the drop. (Reports>Audit>Drops)
  • Employee List: This lists out all employees, active and inactive with hire dates, SSNand termination dates. (Reports>Payroll>Employee List)
  • Employee Roster: This lists out all employees with their contact information. (Reports>Payroll>Employee Contact List)
  • Employee Sales: Sales list,broken down by individual employee. (Reports>Audit>Employee Trend)
  • Employee Trend: Breaks down employee sales, production hours and services per hour based on a monthly basis. (Reports>Audit>Employee Trend)
  • End of Day: This breaks down all of the tickets for the day along with the payment type and voids. (Reports>Sales>End of Day)
  • Exceptions: This lists out the services that are generally shorter than a 5 minute service time or longer than 20 minutes. (Reports>Audit>Exceptions) Times are set up in the software settings.
  • Extra Service: This lists out any Extra services that have been performed by a technician. (Reports>Services>Extra Services)
  • FS Weekly: This is a report specifically for Fantastic Sams Salons. (Reports>Sales>FS Weekly)
  • Gift Usage: Breaks down gift usage and payment methods. (Reports>Gifts>Usage)
  • Gifts: Breaks down the gift purchase information who it was sold to and how much. (Reports>Gifts>Gifts)
  • Inventory: This lists out the inventory in the computer it can be filtered based on inventory section. (Reports>Products>Inventory)
  • Inventory Transaction: Lists out inventory based on options. (Reports>Products>Inventory Transactions)
  • Mini-Product Count: Non ediTable report that will print up the products for inventory counts. (Reports>Mini Reports>Product Count List)
  • Mini-Product Price: Non editable report that lists out product pricing. (Reports>Mini Reports> Product Price List)
  • Mini-Production: Lists out production information for all employees or can be printed for individual employees. (Reports>Mini Reports > Production)
  • Mini-Service List: Lists out the list of services listed in the computer. (Reports>Mini Reports>Service List)
  • Mini-Timecard: Lists out the time card punch in and punch out times. (Reports>Mini Reports>Time Card)
  • Mini-Tip Detail: Lists out the tips that have been reported. (Reports>Mini Reports>Tip Detail)
  • Mini-Transaction: Lists out the employee breakdown along with the individual services. (Reports>Mini Reports>Transaction)
  • Monthly Financial: Lists out on a monthly basis the sales data breakdown and close out information daily. (Reports>Sales>Monthly Financial)
  • Monthly Sales: Lists out the top 5 services on a monthly basis broken out by day. (Reports>Sales>Monthly Sales)
  • Paidout: Lists out any paid outs based on a date range. (Reports>Audit>Paid out)
  • Payroll: Lists out payroll information for each employee pay rates, commissions, production hours Etc. (Reports>Payroll>Payroll)
  • Points: Lists out employee points based on services performed. (Reports>Payroll>Employee Points)
  • Product List: Lists out a product list and can be filtered based on brand and category. (Reports>Product>Product List)
  • Product Sales: Lists out products that have been sold and what date it sold. (Reports>Product>Product Sales)
  • Product Sales Detail: Lists out the detail of the product sales including the ticket number, employee, customer information. (Reports>Product>Product Sales Detail)
  • Production: Lists out detailed employee production information including production hours, services per hour etc. based on date range. (Reports>Sales>Production)
  • Production Overview: Lists out an overview of the production report. (Reports>Sales>Overview Prod)
  • Quarterly: Breaks down employee sales on a quarterly basis including production hours and store totals. (Reports>Sales>Quarterly Info)
  • Receive/Transfer/Adjust: Breaks down individual products that have been transferred or adjusted in or out of inventory.  (Reports>Products>Receive/Transfer/Adjust)
  • Reconcile Summary: This breaks down product sales, service sales, closeout information and customer information and can be broken down via date range. (Reports>Retail>Reconcile Summary)
  • Retail Reports: There are numerous reports listed in this area including some products reports and Gift Card Reports. (Reports>Retail>numerous Retail Reports available)
  • Royalties: This report breaks down royalties that are paid out to a franchise based on service and product sales. (Reports > Sales > Royalties)
  • Salon Dashboard: This gives a snapshot of what happened on a specific day or based on date ranges it lists out opening, closeout, customer stats, top product brands sold and top discounts used. (Reports>Sales>Salon Dashboard)
  • Schedule Forecast: This gives a breakdown of service dollars versus hours worked and if the store is over or short and is based on a date range. (Reports>Payroll>Schedule Forecast)
  • Series Sales Activity: Allows the view of any series sales that were sold based on date or customer look up (Reports>Services>Series Sales Activity)
  • Service List: This gives a list of the services that are offered. (Reports >Services>Service List)
  • Service Products: This gives a breakdown of service products that are used if noted. (Reports>Services>Service Products)
  • Statistics: Gives a breakdown of Customer completed services, Redo, Walk out stats along with Employee statistics how many customers services completed base on date range. (Reports>Audit>Statistics)
  • Stylist Evaluation: Quarterly Evaluation report, displaying hours worked, Client count. (Reports>Audit>Stylist Evaluation) Note: VAT Taxes must be enabled for this report to display. Sassoon only report.
  • Tax Collections: Breaks down net services, net products and the taxes collected based on tax range (Reports>Taxes>Tax Collections)
  • Technician Daily Sales: Breaks down sales per stylist based on ticket line information. (Reports>Technician Daily Sales)
  • Time Card: This lists out employee time card information and can be corrected here based on date ranges. (Reports>Payroll>Timecard)
  • Tip Detail: Breaks down tips collected in cash and on credit cards for each employee on a daily basis. (Reports>Payroll>Tip Detail)
  • Top Ten Customers: This gives a list of top customers based on dollars spent based on date range. (Reports >Customers>Top Ten Customers)
  • Vendor List: Gives a list of vendors that are used with contact information. (Reports>Products>Vendors)
  • Weekly Detail: Breaks down detailed store information statistics based on weekly date range. (Reports>Sales>Weekly Detail)
  • Weekly Report: Gives an overview of weekly store sales including closeout and customer information (Reports>Sales>Weekly Report)
  • Year Vs. Year: Gives a yearly breakdown of net sales by month and year. (Reports>Sales>Year vs. Year)

Sales Permissions

  • Void Credit Payment: Allow users to void credit card payments on finished tickets.

School Permissions

  • Manager: Only applies to Specific Schools.
  • Settings: Only applies to Specific Schools.

Setup Permissions

  • Cash Drawer: Cash Drawer selection and configuration area.
  • Company Info: The company information including address and contact information for reports, store hours and royalty reporting percentages.
  • Internet Setup: The setup of the data-base name and upload times.
  • Local Settings: Allows the computer to auto logout an employee after a certain number of seconds.
  • Pay Periods: Create, view and edit Pay-periods within SuperSalon.
  • Payment Methods: The setup of how a customer can pay in the checkout along with credit card processor information and gift card processing information.
  • Payroll/Bonuses: The setup of Pay periods, commission plans and pay information.
  • Permissions: Allows users to edit permission access to allow or deny access certain areas of SuperSalon Software.
  • Pole Display: The setup of the customer display with welcome messages.
  • Positions: The set up of positions in the computer.
  • Receipt Printer: The setup of the receipt printer with printer options and receipt heading and footer information.
  • Software Settings: The setup of how the software performs including Reports, Taxes, Tips, Closeout settings, Appointment settings and upload options.
  • Store Setup: This is to access the setup Tab that has all software information and functionality.
  • Utilities: Allows access to the utilities menu.
Do not use any of SuperSalon's utilities, unless directed to by technical support. If used improperly they can corrupt your data-base!

Time Clock Permissions

  • Access Screen: Determines who can see the Time Clock screen.

Wait / Serve Permissions

  • Access Screen: Determines who can see the Wait / Serve screen.
  • Quick Sale: Limits, by Permission, those staff who can perform this kind of sale.


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