Gift Card Transactions Report

Updated 3 months ago by Kory Lamme

Location: Reports > Audit > Gift Card

Summary of SVS Gift Card (Regis franchises only) or Factor4 (Non-regis franchises) transactions for the salon over a selected date range.

Data Filters

  • Select Stores: Select the store(s) that will be be used for the report.
  • Select Date: Select the date or range of dates to run the report for.
  • Generate Report: Click here to generate the report.

Metrics Tracked

  • Ticket Date: The date and time of the ticket.
  • Response Time: The date and time of the response from the gift card processors server.
  • Daily ID: The daily ticket number ticket.
  • Status: The status of processed or declined sent back from the gift card processors server.
  • Type: The type of transaction. Types include issuing of a giftcard, redeeming a giftcard and balance checks.
  • Authorization Code: The code given to the server by the third party merchant company.
  • Name: Displays the brand of integrated gift card used in the transaction.
  • Card Number: The last 4 digits of the gift card.
  • Response: The response given by the processing company.
  • Amount: The amount of the gift card transaction.
  • Tip: The tip amount added to the gift card transaction.
  • Authorized Amount: The amount of funds authorized in a sale or a redemption.
  • Balance: The balance remaining on the gift card after the transaction.
  • Stylist: The name of the salon staff member who processed the gift card transaction.
  • # of Processed Balance Inquiry: The number of balance inquiries ran.
  • # of Declined: The number of gift card transactions that came back declined.
  • Redemption: The total amount of Gift Cards that were redeemed (used to pay with).
  • Total Gross Issued: The total Gross amount (Before Discounts) of Gift Cards that were Issued.
  • Total Canceled: The total amount of Gift Cards that were cancelled.
  • Total Net Issued: The total Net amount (After Discounts) of Gift Cards that were Issued.


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