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SuperSalon Knowledge Base
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- Appointment Audit
- Appointment Percentage
- At-a-Glance
- Audit Trail
- Email Receipts Log
- Exceptions
- Gift Card Transactions Report
- Guest Summary Report
- Paid In Report
- Paid Out Report
- Permission Report
- Service Gap Report
- Shop Charge Report
- Audit Statistics Report
- Audit Time Clock Report
- UpSys Sync Log
- Tuition Report
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- Multi-Store Sales Report
- Multi-Store Product Transfer/Adjust/Receive
- Child Record Compliance Report
- Daily Posting Report
- Multi-Store Discount Report
- Email Capture Rate Report
- Mobile Analytics Report
- Multi-Store Monthly Overview
- Monthly Sales Projection Report
- Multi-Store Product Orders
- Multi-Store Product Sales
- Settings Comparison Report
- Store Ranking Report
- Multi-Store Weekly Overview
- Multi-Store Sales Overview
- Multi-Store Service Sales Report
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- Employee Product Sales Report
- Inventory Report
- Inventory Transactions Report
- Inventory Turnover Report
- Monthly Sales Trend Report
- Product List Report
- Product Order Report
- Product Sales Analysis Report
- Product Sales Detail Report
- Product Sales Report
- Receive / Transfer / Adjust Report
- Suppliers Report
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- Daily Report
- Deposit Analysis Report
- Monthly Financial Report
- Production Report
- Salon Dashboard Report
- Store Overview Report
- Weekly Report
- 52 Week Tracking Report
- Average Wait Time Report
- Average Weekly Sales Report
- Comparison Report
- Credit Card Reports
- Daily Detail Report
- Deposit Summary Report
- Drops Report
- Employee Ranking Report
- Employee Sales Summary Report
- End of Day Report
- Hourly Sales Analysis Report
- Monthly Gross Report
- Monthly Sales Report
- Monthly Statistics Report
- Monthly Trend Report
- Performance Trend Analysis Report
- Production Overview Report
- Receptionist Sales Report
- Reconcile Summary Report
- Refunds Report
- Schedule Forecasting Report
- Tax Collections Report
- Transaction Detail Report
- Transaction Summary Report
- Weekly Detail Report
- Year 2 Year Trend Report
- Year vs. Year Report
- YTD Comparison Report
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Release Notes
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- iOffice 1.12.2 - Apr 18, 2022
- iOffice 1.12.1 - Apr 5, 2022
- iOffice 1.12 - Mar 15, 2020
- iOffice 1.11.4 - Feb 13, 2022
- iOffice 1.11.3 - Feb 6, 2022
- iOffice 2.0 - Sprint 60 - Jan 29, 2022
- iOffice 1.11.2 - Jan 15, 2022
- iOffice 1.11.1 - Dec 24, 2021
- iOffice 1.11.1 - Dec 24, 2021
- iOffice 1.10.37 - Oct 27, 2021
- iOffice 1.10.35 - Oct 7, 2021
- iOffice 1.10.34 - Oct 3, 2021
Voiding Tickets
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Ticket voids can be performed for several reasons, and are generally tasks assigned to management staff. The acceptable reasons for ticket voids can be entered into the software settings via Setup Menu > Software Settings > Sales > Void Reasons.
Sometimes a ticket may need a change made to it, rather than to be completely voided.
Learn More!
Video Overview: Voiding Unsettled Tickets
Voiding Tickets From The Sales Tab
Step One: On the Wait/Serve screen, click the red cancel sign on the ticket you want to void.

Step Two: Select a void reason that best describes why the ticket is being voided. Void reasons can be added and removed as needed through Setup > Software Settings > Sales > Void Reasons.

Step Three: You will know the ticket has been voided successfully when it disappears off of the wait/serve screen, and a ticket voided successfully notification appears on the screen.
Note!
Limitations can be put on who can void tickets using the permission system. Learn more about permissions in SuperSalon.
Video Overview: Voiding Settled Tickets
Note!
CAUTION: Be careful not to inadvertently void a credit payment! Check with your manager or the business owner if you are unsure.
Step One: Tickets can be voided in Search Sales before or after they have been completed, by clicking the Void Ticket button and selecting a Void Reason.

Step Two: You’ll know the ticket was properly voided when you see the ticket voided successfully message appear, and the ticket’s status changes to Voided in the status column in the Search Sales menu.

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