How Can We Help?

Search for answers or browse our knowledge base.

Home | Releases | iOffice

< All Topics

iOffice Receipt Printer Settings

Manage a number of settings that control how the receipt printer operates at a salon. Add a custom message to your receipt footers for marketing, promotions, or a friendly message.

Receipt Printer Settings – Hardware

This is the default view of the Receipt Printer submenu of iOffice, and gives a read-only summary of the connected device. The section can be broken down as follows-

Select Receipt Printer: This drop-down menu gives a list of possible devices that could be used as a receipt printer for the local SuperSalon POS.

Connected To: This area will show the local com port the receipt printer is connected to, and it can only be changed locally on the salon’s POS – not here in iOffice.

Use this printer drop-down menu: This Enabled/Disabled drop-down menu determines whether or not the receipt printer is enabled in the local SuperSalon POS.Be careful with making and saving any changes here! You may inadvertently cause a disruption to the workflow at the salon and/or cause their receipt printer to stop printing!

Receipt Printer Settings – Options

This section of the Receipt Printer Setting submenu offers more detailed cueing and behavioral options for the device. It is organized into three sections which can be broken down as follows:

Timeclock Receipt

These options control the behavior of the Timeclock function when an employee clocks in and out of the POS.

Print receipt when clocking in/out: Setting this to Yes will make the receipt printer print a confirmation message upon a after clock in / out.

Print appointments when clocking in: Having this set to Yes will make the printer include the employee’s appointments for that day upon clocking in for their shift.

Service Receipt

These settings govern the receipt printer’s actions when moving a ticket from Waiting to Servicing.

Many establishments make full use of this functionality as it provides the employee who is performing the service a paper note of unique details pertaining to the customer.

Print receipt when servicing customer: Controls whether the servicing slip is printed or not. If set to Yes, a guest receipt will print when a ticket is moved from waiting to servicing.


The following options determine how exactly the servicing receipt functions, and what details it has on it.

Show customer color card: If set to Yes, the customer’s requested color information will be displayed on the hard copy.

Show customer perm card: When set to Yes, the client perm information will be displayed on the hard copy.

Show customer hair card: Having this dropdown set to a Yes status will display the unique characteristics of the customer’s hair, as it was notated by stylists in their customer profile.

Print Default Service Price: Setting this dropdown to Yes will tell the system to display the default (non-variable) price to the service that is about to be performed.

Print receipt for Quick Sales: Determines whether the hard copy will be generated or not during Quick Sales.

Sales Receipt

Use the following setting to customize the receipt your customer receives after paying for goods or services.

Print receipt automatically: Having this set to Yes make the printer print the Sales Receipt without any manual prompting. Having it set to No will populate a button during the checkout process.

Print duplicate receipt: Setting this to Yes will print two copies of the paper receipt.

Print quick lookup barcode: Selecting Yes will make the printer include the unique barcode of the products or services purchased on the hard copy.

Show stylist name on receipt: If set to Yes, the name of the employee who performed the service will be on the hard copy receipt. This name will default to the Nickname set up in the employee’s profile, located in the Manager tab.

Show service codes on receipt: Set to Yes if you would like the unique codes for the services rendered printed on receipts.

Skip customer name on receipt: Making sure this is set to Yes will mean customer names will never appear on the final receipt.

Show ticket status on receipt: Setting this drop-down to Yes will mean the current status of the ticket, at the time of printing, will be included in the hard copy information. This is useful for clients who prepay for services.

Display sale ID In receipt: If set to Yes the receipt will include the internal ID the SuperSalon database uses to track the sale.

Show stats on receipt: Enabling this setting with a Yes will cause new or recurringchild, adult or senior and male or female to be printed on the sales receipt.

Print package services on receipt: Setting this dropdown to Yes will show the individual services of a package sale on the hard copy receipt. A No will mean only the package name will be displayed.

Combine taxes on receipt: A Yes setting in this dropdown will indicate to the system that taxes are to be added together under one row of the receipt. This may conflict with the next two settings if improperly configured.

Label for Tax Rate #1: This text field allows the user to give a specific name to a tax that may appear on the receipt.

Label for Tax Rate #2: Identical to the previous text field, but intended for secondary taxes that may or may not appear.

This area of the Receipt Printer sub-menu is where the generic receipt Default Footer can be configured via the given text field. This can often include a pleasant message along with the contact information of the location, as shown in the illustrated example.

Much like the Default Footer, this area of the Receipt Printer Setting submenu contains a text field where users can configure a message for clients were visiting the location for the very first time. Upon the configuration of the greeting, users should make sure that the Use New Customer Footer check box is filled in in order to enable it.

While completely optional, the Additional footer can be configured to appear after he preset amount of tickets. This could be useful for raffles, competitions, or whatever the business owner likes. The amount of tickets to be processed prior to the appearance of this Additional Footer can be input into the bottom text field, as shown in the illustrated example.

Store Setup – Release

The two text fields located in this section of the submenu are where users enter the customized text that will be used in any of their chemical release forms.

The Agreement Text is the message that will display for clients just above their signature, explaining that they understand the content of the release form.

The Auto-Print Options govern when the Chemical Release Receipt is generated by the receipt printer, with the option of always, never, or only if there is a Yes response to a given question.

Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous iOffice Software Settings Breakdown
Next Wait Time Rules

Leave a Reply

Your email address will not be published. Required fields are marked *

Table of Contents