Gift Card Transactions Report

Location: Reports > Audit > Gift Card

Summary of SVS Gift Card (Regis franchises only) or Factor4 (Non-regis franchises) transactions for the salon over a selected date range.

Data Filters

• Select Stores: Select the store(s) that will be be used for the report.
• Select Date: Select the date or range of dates to run the report for.
• Generate Report: Click here to generate the report.

Metrics Tracked

• Ticket Date: The date and time of the ticket.
• Response Time: The date and time of the response from the gift card processors server.
• Daily ID: The daily ticket number ticket.
• Status: The status of processed or declined sent back from the gift card processors server.
• Type: The type of transaction. Types include issuing of a giftcard, redeeming a giftcard and balance checks.
• Authorization Code: The code given to the server by the third party merchant company.
• Name: Displays the brand of integrated gift card used in the transaction.
• Card Number: The last 4 digits of the gift card.
• Response: The response given by the processing company.
• Amount: The amount of the gift card transaction.
• Tip: The tip amount added to the gift card transaction.
• Authorized Amount: The amount of funds authorized in a sale or a redemption.
• Balance: The balance remaining on the gift card after the transaction.
• Stylist: The name of the salon staff member who processed the gift card transaction.
• # of Processed Balance Inquiry: The number of balance inquiries ran.
• # of Declined: The number of gift card transactions that came back declined.
• Redemption: The total amount of Gift Cards that were redeemed (used to pay with).
• Total Gross Issued: The total Gross amount (Before Discounts) of Gift Cards that were Issued.
• Total Canceled: The total amount of Gift Cards that were cancelled.
• Total Net Issued: The total Net amount (After Discounts) of Gift Cards that were Issued.