How Can We Help?

Search for answers or browse our knowledge base.

Home | Releases | iOffice

< All Topics
Print

Email Receipts Log

Location: Reports > Audit > Email Receipts Log

Comprehensive snapshot of receipts that were sent to client email addresses as part of the Email Receipts enhancement module.

Data Filters

  • Select Stores: Select the store(s) that will be be used for the report.
  • Select Date: Select the date or range of dates to run the report for.
  • Generate Report: Click here to generate the report.

Metrics Tracked

  • Ticket Number: The daily ticket number for which an email reciept was sent.
  • Invoice Number: The invoice number assigned to the email reciept.
  • Invoice Date: The date of the email receipt.
  • Customer Name: The name of the customer as it appears on the ticket and email receipt.
  • Customer Email: The email address where the email receipt was sent.
  • Number of Attempts: The total number of attempts the system tried to send the email receipt.
  • Status: The status of the email receipt showing either “Success”, or “Failure”.
  • Server Response: The response from the email server in regards to the email receipt.
  • Sent Date: The date in which the email receipt was sent.
Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous Audit Trail
Next Exceptions

Leave a Reply

Your email address will not be published.

Table of Contents