Close the Salon
Prior to clocking out for the day, salon staff usually are required to perform the closeout function. This finalizes the drawer counts, and calculates all revenue that has come into the business.
Video Overview: Salon Closeouts
Calculating Closeout Totals
Opening Till + Payment Recieved – Tips = Closeout Totals
- SuperSalon is a computer program.
- Computer programs calculate things.
- Therefore, SuperSalon is a calculator!
Performing a Drawer Closeout
Step One: From anywhere in SuperSalon, click or tap on the Manager tab.
Step Two: Click or tap on the “Close Out” submenu alphabetically listed on the left.
Step Three: Use the “Open Till” button at the bottom right of the interface to open the register for the count.
Step Four: Click or tap on the “Cash” helper displayed on the left, and select the “End-Day Count” button.
Step Five: Enter the correct amount of individual denominations of bills in the given text fields.
Step Six: Repeat the process for each payment method helper, using receipts and printouts as a frame of reference.
Step Seven: Click or tap on the Save/Close button in the lower right of the interface, or simply hit the Enter key to save the closeout.
Total Counted vs Total Computed
Understanding the Deposit Summary
- Equivalent to the Expected Opening Till Amount setting (Setup → Software Settings → System → Open & Close). Intended to set a baseline amount of cash on hand necessary for a salon, to allow for cash payments and change, as well as employee tips.
- Based off of what was manually entered that morning in Manager → Closeout by the salon staff. This means SuperSalon has no control over what this value actually is.
- Shows a value of 0 until the closeout has been saved, after which is displays the total closing till amount including all payment types.
Open Till +/-
- This setting is only there to give the salon an idea of how much less cash they ended up with at the end of the sales day, compared to what their Expected Opening Till Amount is set to. It has no bearing on the actual closeout, it is simply saying “you have more cash or less cash than your expected till amount”.
- Displays the total dollar value of paid ins the salon made throughout the day. Used to add cash from a safe or bank account into the salon’s till, when cash totals are low.
- A special type of cash paid out, that is specifically for when there is too much cash in the till. It’s a way for a salon who does a lot of cash business to do a “bank run” and offload any extra cash into the business owner’s bank account.
- Same idea as with a cash drop, but for when there is an overabundance of check payments.
- Combined cash and check drop amounts.
- Displays the total dollar value of paid ins the salon made throughout the day. A paid out is a way for salon staff to take cash out of the till to use for business expenses, such as additional products or even necessary computer components.
- Total employee tips accounted for throughout the day, including tips from all payment types.
- Total amount of cash left over at the end of the night, after the Expected Opening Till amount that needs to be deposited into the business owner’s bank account.
- Total check value to be deposited into the business owner’s bank account.
- Combined cash and check deposit amounts.
Enter any relevant notes for the day that will be useful for salon management or the business owner. A common example might be an explanation for large bills in the drawer, a low cash count due to a large amount of cash tips being taken out, or even who it was that actually completed the closing.
Troubleshooting Closeout Discrepancies
The Over/Short Column is a tool for finding a discrepancy between the counted and computed values in the closeout. It’s simply comparing the two, so be sure that your counted totals are correct before considering it an actual discrepancy.
- Recount the cash in the register, just to be sure there wasn’t a miscount. Are there any large bills left under the drawer?
- Is there an unclaimed tip left in the register? Did someone take a tip out for a ticket that in incomplete?
Tips In SuperSalon
- Use the cash helper tool to compare transactions in SuperSalon with receipts, if your salon saves the “store copy” after each sale.
- Take a look at for the day- If you are finding a shortage or overage, you may find an incomplete ticket is causing it. Take note of the Status column; any ticket that is NOT in completed status, is not being calculated into the total sales for the day! You may need to work with the salon manager to solve the problem, or otherwise get the ticket completed (or canceled if necessary) to balance the drawer.
- Consider any paidins, paidouts, or drops. Did one take place but is not accounted for in the Deposit Summary? Was one completed in SuperSalon but not actually physically added/subtracted from the drawer?
Dozens of SuperSalon and iOffice reports include closing and opening totals in them, in fact most of them do. With that being said, a few are particularly important and useful for getting a grip on closeout totals for a day, week, month, or year.
The Monthly Financial Report is without question the most useful report for verifying daily closeout totals inside of a particular month. Many businesses use it as part of the monthly reporting and business auditing, to review closing totals for all payment types, overages / shortages, discrepancies between closing amounts and the opening till count, and much, much more.
The Deposit Analysis report is great for confirming deposit amounts for a given date range, which is a great tool for comparing to closeout data and the Monthly Financial Report.
Paid Ins are considered in the closeout, as the process of completing a paid in changes the amount of money in the cash register. Using the Paid In report to compare with the closeout or the Monthly Financial Report is a great way to confirm paid in transactions as part of an audit process or monthly reporting.